المستشار العقاري - Support & Help Center
We're here to help! Find answers to common questions or contact our support team.
Frequently Asked Questions
How do I create a listing?
Go to the "Add Listing" tab, fill in property details, upload photos, and submit for review.
How do I book a property?
Browse listings, select your desired property, choose dates, and complete the booking process.
What payment methods are accepted?
We accept credit cards, debit cards, and digital wallet payments through our secure payment system.
How do I cancel a booking?
Go to your bookings, select the reservation, and follow the cancellation process. Refund policies vary by property.
How do I contact a property owner?
Use the in-app messaging feature to communicate directly with property owners.
Is my personal information secure?
Yes, we use industry-standard encryption and security measures to protect your data. See our Privacy Policy for details.
Report an Issue
If you encounter technical problems or need to report inappropriate content, please contact us immediately at [email] with details about the issue.
Account Help
For account-related issues including password resets, profile updates, or account deletion requests, contact our support team.